@Kiran

kiranpreet.sa@gmail.com

Hi, I’m Kiranpreet Kaur👋

Insight-Driven Solutions, Seamlessly Delivered

A Senior Business Analyst who translates complex business needs into actionable requirements, aligns cross-functional teams, streamlines processes, and delivers data-driven solutions to fuel strategic growth.

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I am a detail-oriented Senior Business Analyst with over 7 years of experience in data modeling, requirements gathering, and cross-functional collaboration. Adept at translating complex business needs into scalable technical solutions, I specialize in Agile delivery, process optimization, and stakeholder alignment. With a strong foundation in SQL, JIRA, and cloud platforms, I thrive on solving problems, streamlining workflows, and driving data-driven strategies that support organizational growth.

Requirements Analysis & Documentation

90%

Agile Methodologies

90%

Stakeholder Engagement & Communication

95%

SQL & Data Analysis

85%

Process Modeling & Workflow Optimization

85%

Project & Collaboration Tools

90%

Name

Kiranpreet Kaur

Birth Day

May 30 1991

Mail

kiranpreet.sa@gmail.com

Phone

+1 (604) 562-4961

Address

Toronto, Ontario

Education

Master’s in Computer Engineering

2013 - 2016
Punjab Technical University, India

University of Toronto (Canada)

2009 - 2013
Bachelor’s in Computer Engineering

Experience

Senior Business Analyst – Tech Mahindra

2022 - Present
Transformed 300+ requirements into deliverables through Agile cross-functional alignment.

Business Analyst – Indi IT Solutions

2016-2021
Led process improvement across 25+ projects using Agile & Waterfall.

Junior Business Analyst – Pingaksho Technologies

2012-2013
Built SQL-driven workflows and streamlined stakeholder requirement documentation sessions.
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My Provided Services

I provide expert Business Analysis services with a focus on end-to-end requirement gathering, cross-functional stakeholder collaboration, process optimization, and data-driven insights. With hands-on expertise in tools like JIRA, SQL, Visio, and Confluence, I deliver scalable solutions that streamline workflows, enhance operational efficiency, and support strategic business growth.

Business Requirements Gathering

Capturing and refining needs into actionable, traceable documentation.

Requirements Gathering & Documentation

With over 7 years of experience, I specialize in converting complex and often ambiguous business needs into clear, structured, and actionable requirements. I’ve created 700+ business, functional, and technical requirement statements using industry-standard tools like JIRA, Confluence, and MS Visio. I facilitate collaborative sessions including stakeholder interviews, JAD sessions, and Three-Amigos meetings to ensure that all voices are captured accurately.

My documentation process includes detailed Business Requirements Documents (BRDs), Functional Requirements Specifications (FRS), User Stories with Acceptance Criteria, and Traceability Matrices. These documents ensure alignment across teams and reduce downstream rework. Whether operating in Agile or Waterfall environments, my goal is to build a shared understanding that accelerates development and mitigates project risks.

Let’s turn your vision into clearly defined requirements that developers, testers, and stakeholders can align with from day one.

Process Analysis & Optimization

Models workflows to identify gaps and streamline operations efficiently.

Process Analysis & Optimization

I bring proven expertise in analyzing and optimizing business processes across diverse domains. Using tools like MS Visio, Excel, and Smartsheet, I model current-state workflows, identify bottlenecks, and design future-state process improvements that align with operational goals.

At Tech Mahindra, I contributed to enterprise-wide process mapping that streamlined operations across 5 departments. My GAP analyses compare baseline performance with post-deployment improvements, uncovering inefficiencies and recommending impactful changes. I collaborate closely with SMEs, testers, and developers to ensure optimized flows are technically feasible and user-friendly.

Whether it’s automating repetitive steps, re-structuring logic, or improving system integration points, I focus on practical, measurable results. My process enhancements have led to a 35% improvement in defect resolution times and a 40% reduction in reporting discrepancies.

Let's build smarter, leaner workflows that drive performance and scalability.

Stakeholder Engagement & Collaboration

Leads interviews, JAD sessions, and cross-functional alignment meetings.

Stakeholder Engagement & Collaboration

I excel at engaging stakeholders from across business and technical teams to build alignment and drive shared success. From facilitating 80+ stakeholder interviews to hosting collaborative JAD sessions and retrospectives, I create a space where priorities, concerns, and feedback are actively incorporated into every stage of the project lifecycle.

My work has spanned across departments including finance, operations, and IT, requiring tailored communication styles and alignment strategies. Whether it's drafting decision logs in Confluence or walking leadership through a visual workflow in Visio, I ensure clarity and trust through transparency and consistency.

I also train end-users and business partners post-implementation, helping over 50 users transition with confidence through documentation kits and visual guides. This proactive engagement reduces support tickets and increases product adoption.

Let’s collaborate to turn diverse perspectives into unified outcomes and lasting impact.

Data-Driven Decision Support

Empowering smart decisions through actionable, data-backed insights.

Data-Driven Decision Support

I empower strategic decision-making through data-backed insights and tools that bring clarity to complexity. With a strong foundation in SQL, Anaplan, and Excel, I’ve developed dynamic forecasting models and dashboards that guide planning and performance evaluations across multiple departments.

My experience includes validating 500+ dataset points during UAT cycles, executing analytical scripts in Oracle and MySQL, and creating pivot-driven reports that illuminate trends and anomalies in operational data. I don't just crunch numbers — I translate them into meaningful actions.

Whether it’s configuring Anaplan for demand forecasting or resolving escalations through audit logs and impact analysis, my goal is to ensure the business has reliable, timely data to stay agile and effective.

Let’s transform raw data into actionable intelligence that drives measurable success.

Hear what People say about me

James Robin

"Kiranpreet consistently brings clarity to complex challenges. Her ability to translate business needs into actionable technical solutions has been instrumental across multiple projects. She’s a true collaborator, balancing stakeholder expectations with data-driven insights. From requirement gathering to process optimization, her contributions have improved delivery timelines, reduced defects, and enhanced cross-team alignment. A dependable, insightful, and results-oriented professional."

Senior Analyst

Tech Mahindra Canada

Let’s discuss for a cool project

Address

Toronto, Ontario

Phone Number

+1 (604) 562-4961

Email Address

kiranpreet.sa@gmail.com

Linkedin

@Kiranpreet Kaur

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